Privacy Policy — 7c7778

This Privacy Policy ("Policy") describes how 7c7778 ("we", "us", "our") collects, uses, stores, and protects personal information provided by users ("you", "your") of the 7c7778 platform located at https://7c7778.club (the "Platform"). This Policy applies to all persons who access or use the Platform, whether as registered account holders or as unregistered visitors.

By accessing the Platform, registering an account, or placing a bet, you acknowledge that you have read, understood, and consented to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, you must discontinue use of the Platform immediately.

7c7778 collects personal data in several categories depending on your level of interaction with the Platform. The categories of data we may collect include:

We do not intentionally collect special category data (such as racial or ethnic origin, religious beliefs, or health information) unless it is directly relevant to the assessment of a responsible gaming intervention, in which case it is collected only with your explicit consent.

7c7778 collects personal data through the following channels:

• Direct submission: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account profile, you provide data directly to us.
• Automated collection: When you visit and navigate the Platform, our servers and analytics tools automatically record technical and usage data, including your IP address, device identifiers, and session activity.
• Payment processors: When you transact via bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer, transaction reference data and confirmation status are passed to 7c7778 by the respective payment service provider.
• Cookies and similar technologies: The Platform uses cookies, web beacons, and local storage objects to collect usage and preference data. Please see Section 7 of this Policy for full details.
• Identity verification services: During KYC checks, we may share your submitted identity documents with reputable third-party identity verification partners who return a verified status result. We do not retain the raw document data beyond the period required for verification.

7c7778 uses the personal data we collect for the following purposes:

• Account creation and management: To register, verify, and maintain your 7c7778 account, including enforcing single-account rules and age verification.
• Transaction processing: To process deposits and withdrawals via supported payment methods including bKash, Nagad, Rocket, and Upay, and to maintain accurate financial records in Bangladeshi Taka (৳).
• Platform delivery: To provide access to sports betting markets (including BPL, IPL, T20 World Cup), live dealer casino games, slots, and all other Platform features.
• Customer support: To respond to enquiries, resolve disputes, and maintain records of all support interactions for quality and compliance purposes.
• Responsible gaming: To enforce deposit limits, session time reminders, cooling-off periods, and self-exclusion requests where you have activated these tools.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, collusion, and other prohibited conduct described in the Terms and Conditions.
• Legal and regulatory compliance: To comply with applicable laws and to respond to lawful requests from regulatory or law enforcement authorities where required.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the performance, security, and content of the 7c7778 Platform.
• Promotional communications: To send you information about bonuses, promotions, and seasonal offers — such as BPL tournament promotions, Eid special offers, or Pohela Boishakh deals — where you have opted in to receive marketing communications. You may opt out at any time.

7c7778 processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and 7c7778, including account registration, game delivery, and payment processing.
• Legal obligation: Processing necessary to comply with applicable laws, including anti-money laundering (AML) regulations, KYC requirements, and tax reporting obligations.
• Legitimate interests: Processing carried out for 7c7778's legitimate business interests, including fraud detection, security monitoring, and Platform analytics, provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your explicit, freely given consent — for example, for optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7c7778 does not sell, rent, or commercially trade your personal data. We may share your data only in the following limited circumstances:

• Payment service providers: Transaction data is shared with payment gateways (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and banking partners) solely to execute the financial transactions you initiate.
• Identity verification partners: Identity documents submitted during KYC may be processed by third-party verification services under strict data processing agreements. These partners are prohibited from using your data for any purpose other than identity verification.
• Game content providers: Game usage data (e.g., rounds played, bet amounts, win/loss outcomes) may be shared with licensed game providers such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe for game integrity, audit, and technical support purposes.
• Legal and regulatory authorities: We may disclose personal data to government authorities, law enforcement agencies, or regulators where we are legally required to do so, or where disclosure is necessary to prevent fraud or protect the safety of users.
• IT and infrastructure service providers: Trusted cloud hosting, database management, and cybersecurity service providers may process data on our behalf under contractual data protection obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 7c7778's assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

7c7778 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, and analyse how the Platform is used. The following categories of cookies may be active on the Platform:

You may manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies will impair the functionality of the Platform and may prevent you from logging into your account. 7c7778 does not use third-party advertising or behavioural tracking cookies.

7c7778 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law. Our general retention periods are as follows:

• Account data: Retained for the lifetime of your active account plus a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of verification or from the date of account closure, whichever is later.
• Support communications: Retained for up to three (3) years from the date of the interaction for quality assurance and dispute resolution purposes.
• Technical and usage logs: Retained for up to twelve (12) months, after which they are aggregated or deleted.
• Responsible gaming records: Self-exclusion records are retained indefinitely to prevent re-registration in violation of the exclusion request.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with your identity.

As a user of the 7c7778 Platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected] with a clear description of your request:

• Right of Access: You may request a copy of the personal data we hold about you. We will provide this within thirty (30) days of receiving your verified request.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal data held on your account.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations that may require us to retain certain records.
• Right to Restriction: You may request that we restrict processing of your data in certain circumstances, for example while the accuracy of data is being contested.
• Right to Data Portability: You may request a structured, machine-readable export of the personal data you have provided to 7c7778.
• Right to Object: You may object to the processing of your data on the basis of legitimate interests, including profiling for personalised promotions.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.

7c7778 implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the 7c7778 servers.
• Encrypted storage of sensitive data fields including passwords (hashed with bcrypt), financial reference numbers, and identity document data.
• Access controls limiting access to personal data to authorised employees and service providers with a demonstrated operational need.
• Regular security audits and penetration testing conducted by qualified information security professionals.
• Incident response procedures designed to detect, contain, and respond to potential data breaches within industry-standard timeframes.
• Employee training on data protection obligations and secure data handling practices.

While 7c7778 takes all reasonable precautions to safeguard your data, no internet-based system is entirely immune from risk. You are responsible for keeping your account credentials — username and password — strictly confidential. If you suspect that your account has been compromised, please contact [email protected] immediately.

The 7c7778 Platform is strictly intended for adults aged 18 and above. 7c7778 does not knowingly collect or process personal data from persons under the age of 18. If we become aware that a minor has provided personal data or registered an account on the Platform, we will suspend the account immediately, delete all associated personal data, and reverse any financial transactions associated with that account.

The 7c7778 Platform may contain references to third-party payment services (such as bKash, Nagad, and Rocket) or game providers (such as Pragmatic Play and Evolution Gaming). Where you interact with these third-party services, you do so under their own privacy policies, which are independent of this Policy. 7c7778 is not responsible for the privacy practices of third-party services.

We recommend reviewing the privacy policies of any third-party service you interact with in connection with your use of 7c7778, particularly those of your chosen payment provider.

As an online platform serving Bangladesh-based players, 7c7778 may store or process data on servers located outside of Bangladesh in connection with the delivery of platform infrastructure, cloud services, or game content from international providers. Where personal data is transferred internationally, 7c7778 ensures that appropriate safeguards are in place — including contractual data protection clauses — to maintain a level of protection equivalent to that described in this Policy.

7c7778 does not transfer personal data to jurisdictions that do not maintain adequate data protection standards without implementing compensating controls to protect your information.

7c7778 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will publish the updated Policy on this page with a revised effective date and, where appropriate, notify registered account holders by email.

We encourage you to review this Privacy Policy periodically. Your continued use of the Platform following the publication of any changes constitutes your acceptance of the revised Policy. If you do not agree with the revised terms, you must discontinue use of the Platform and may request account closure by contacting [email protected].

If you have questions, concerns, or requests relating to this Privacy Policy or to the personal data 7c7778 holds about you, please reach out to our support team using the contact details below:

• Support Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week
• Time Zone: Bangladesh Standard Time (BST, UTC+6)
• Response Time: Within 24 hours for general privacy enquiries; within 30 days for formal data rights requests